Move Cases to Another Folder

Tip Icon This feature is available in the Case Management grid on the Cases and Folders pages.

  1. On the left, click the Case Management navigation button to open the Cases page.
  2. (Optional) If the cases to move are stored within a single folder, click the Folders navigation tab and then click a folder name link to display only the cases within the selected folder.
  3. In the first left-side column of the Case Management grid, select the check box for each case you want to move.
  4. On the Case Management toolbar, click Move and select a destination folder from the list.

    The list closes and the system moves the case to the new folder. The case now resides in the new folder location.